Privacy Policy

intuitive is committed to protecting your personal information. This Privacy Policy explains what personal and other information we collect as part of our activities, what we do with that information, who we share it with, and how long we keep it.

The controller of your personal information is Intuitive Limited, a company registered in England and Wales with number 04864075 and its registered office at 69 Park Lane, 7th Floor, Croydon, England, CR0 1BY (“intuitive”, “we”, “us”, “our”). We are registered with the ICO with registration number ZA345804.

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments, so please review it frequently. If we update our Privacy Policy and the amendments involve a material change to the way we collect, use, share, store or otherwise process your personal information then we will take appropriate measures to inform you, consistent with the significance of the changes we make.

If you have any questions about this Privacy Policy, our practices, or your dealings with Intuitive, you can contact us by email at privacy@intuitivesystems.co.uk.

What Personal Information do we collect, and what do we do with it?

General

If you interact with us via our websites at www.intuitivesystems.com or www.ivectorone.com, by other methods such as email, phone, via LinkedIn or other social media, or at trade events, we may collect the following types of personal information about you:

• Name
• Job title
• Email address
• Company name
• Phone number
• IP address
• Other personal information that you provide us with

We collect this information to enable us to respond to your enquiries, to provide you with any information that you have requested, and to facilitate the provision of our services.
If you have signed up to our newsletter or agreed to receive marketing communications, we will use your personal information to provide these.

Recruitment

If you apply for a job vacancy at intuitive we will collect personal information about you, such as your name, contact details, and information contained in your CV or covering letter. 

We will use this personal information for the following purposes:

• To consider your suitability, and to communicate with you regarding the vacancy.
• To enable you to submit your CV or apply online for jobs of interest to you
• If you have asked us to do so, to contact you about vacancies for which you might be suitable.
• To answer your questions and provide you with any information that you have requested
• To use your information on an anonymised basis to monitor compliance with our equal opportunities policy

We may share your data with a third party recruitment agency where we wish them to consider you with other candidates for a position they are recruiting for us. We may also gather data about you from your online profile on websites such as Linkedin where we believe that this publicly available information may help us to gain a more rounded view of your skills and abilities.

It is your responsibility to inform us of any changes or additions to your information to ensure that it is up to date. If you wish to update your information or withdraw your application, please email privacy@intuitivesystems.co.uk.

Unless you request us to delete it sooner or keep it for a longer period, we will hold your information for six months from the date of your application to allow us to contact you if a suitable vacancy arises.

If you do not agree to our processing of your data in the ways set out in this policy, please do not submit any personal data to us. If you apply for a job with us and/or send us your CV, we will process your personal data in the ways described in this policy.

What is our lawful basis for processing your personal information?

Our legal basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally only process personal information about you if:

• The processing of the personal information is in our legitimate interests, and not overridden by your data protection interests or fundamental rights and freedoms, e.g. to respond to your enquiries, to provide you with further information about our services 
• You have provided your consent for us to do so, e.g. you have consented to receive marketing communications from us

Who do we share your personal information with?

We may disclose your personal information to the following categories of recipients:

• Third party service providers who provide communication and data storage services to us, including Zoho Corporation Limited and Google Ireland Limited.
• Competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights or contractual rights (including under a customer agreement), or (iii) to protect your interests or those of any other person.
• An actual or potential buyer (and their agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy.

Where do we store your personal information, and how do we keep it secure?

We adopt technical and organisational measures to ensure a level of security appropriate to the risk that could be encountered, taking into account the likelihood and severity those risks might pose to your rights and freedoms.

In particular, we will take precautions to protect against the accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal information transmitted, stored or otherwise processed by us. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

If we share your personal information with a third party service provider which is located outside the UK, then we will ensure that appropriate safeguards are in place so that your personal information continues to remain subject to a level of data protection which meets the requirements of Data Protection Laws.

How long do we keep your personal information?

We will only keep your personal information for as long as is necessary to fulfil the purposes we collected it for.  When we no longer need to keep your personal information to fulfil those purposes, we will destroy it.

Your Rights under Data Protection Legislation

You have the following data protection rights:

• You have the right at any time to withdraw your consent to our processing of your personal information.
• You have the right to be told what personal information we hold about you and how we process that personal information.  
• You have the right to request that we provide you with a copy (in a commonly used electronic format) of all the personal information that we hold about you.  Unless you make repeated requests, we will not charge a fee for providing you with a copy.
• You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you.
• You have the right to request that we irretrievably delete all personal information that we hold about you (the so-called ‘right to be forgotten’).  Note that there are limited circumstances in which we are legally entitled to refuse to comply with this request.
• You have the right to request that we transmit all the personal information that we hold about you (in a structured, commonly used and machine-readable form) to another organisation’s IT environment.  Note that we are only legally obliged to comply with this request if it is technically feasible for us to do so.

If you wish to raise a complaint on how we have handled your personal data, you should contact privacy@intuitivesystems.co.uk. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (https://ico.org.uk/make-a-complaint/).

Last updated: 7th August 2024