LONDON, 22 November 2023:
We are happy to share that intuitive proudly won the Best Large Technology Supplier award at the prestigious Travolution Awards this month! This achievement comes at a special time – our 20th Anniversary – thus offering yet another opportunity for us to celebrate.
Quoting the judges:
“The winner of this award demonstrated that they understand what its core business is and delivered a step up on its product offerings and technology over the last 12 months. It’s very hard to roll out large scale changes to big tech suppliers but it’s succeeded in doing so.”
This acknowledgment reflects the significant amount of investment, product development and innovations that have been achieved over the past twelve months. This has delivered numerous examples of success; both internally and externally which are outlined below.
Our commitment to product development is exemplified through continuous investment in iVectorOne, our cutting-edge solution streamlining hotel connectivity and optimising supply management for travel businesses.
Key advancements for iVectorOne include the introduction of a channel manager application and a market-leading direct contracting system, seamlessly integrated with third parties through a single API. Over the past year, we integrated 25 new suppliers, implemented 20 supplier upgrades, and completed over 200 new feature developments. These include a self-serve customer portal and performance dashboards, enhancing transparency and logging.
The introduction of room mapping for iVectorOne addresses a longstanding industry challenge, providing improved conversion rates, increased booking value and margins, and ultimately offering more choices for customers. Additional investments in performance and infrastructure have bolstered our responsiveness, ensuring almost instant access to multiple suppliers.
Our customer base has experienced significant growth, expanding from 30 to 65 globally. Leading travel companies such as Aurum Tours, Travelopia, Southall Travel have chosen to partner with us, aligning with other notable adopters such as On The Beach, Loveholidays, and Youtravel, solidifying intuitive’s position as the preferred technology partner.
iVector Reservation System
For our tour operator reservation system iVector, we dedicated a major overhaul and investment to meet evolving industry demands. The new itinerary builder sales tool, expanded integrations with GDSs connectivity, and connections with more DMCs and inbound operators showcase our commitment to providing sophisticated, personalised, and experiential travel experiences.
The strength of iVector is validated by our recent strategic deals with Ocean Holidays and Premier Holidays, highlighting intuitive’s ability in securing large reservation system deals in a highly competitive market. Notably, these mark the only UK reservation deals across the travel industry this year.
Our dedication to international growth is further emphasized by the establishment of a new international sales team, including a presence in North America. This strategic move underscores our commitment to serving a broader market and building strong partnerships worldwide.
The award, along with our recent achievements, not only emphasizes our position as an industry leader, but also signals our commitment to helping our customers and partners succeed in an ever-changing industry.
